.After a disaster, governments and relief organizations play an important role in reducing distress for both victims and the broader society.
Tips:
DO NOT – force people to share their stories, details (may decrease calming).
DO NOT – give simple reassurances (often diminishes calming).
DO NOT – tell people what they should be feeling, thinking or doing. now(decreases efficacy). Everyone processes things differently.
DO NOT – make promises you can’t keep (decreases hope).
DO NOT – criticize existing services or relief activities in front of people in need of these services (diminishes hope and calming).